Terms of Services

Please, beware this online psychiatric service for adults (+18 y.o.) is not suitable for patients with psychiatric urgencies such as: suicidal thoughts, thoughts of self-harm or harming others, persecutory ideas like thinking that there may be somebody out to get you or plotting against you, psychotic ideas like hearing voices or seeing visions, etc. If so, please contact your GP or mental health services in your local area for in-person consultation.

To clear up any doubts or leave comments about our services, please contact us at:

For ADHD assessment or follow up sessions, please write to info@drjaimemartinez.com

For prescriptions, please write to prescriptions@drjaimemartinez.com

Cancellation / Rescheduling Appointment Policy

Do you need to cancel or reschedule your appointment?, please contact us to info@drjaimemartinez.com.

Our goal is to provide the highest quality services in a timely manner. In order to do so, we have had to implement an appointment cancellation/rescheduling policy. This policy enables us to better utilize available appointments for our clients. Your consideration is greatly appreciated.

Session appointment cancellation/rescheduling policy will be subject to the following fee(s):
If you cancel or reschedule your appointment 7 days’ before your meeting time there is no cancellation fee and you will be refunded 100% of deposit.

If you cancel or reschedule your appointment with less than 3 days’ notice you will be charged 50% of your deposit.

If you cancel or reschedule your appointment with less than 2 days’ notice you will be charged 100% of your deposit.

No-Show Policy
A “no-show” is someone who misses a scheduled appointment without canceling or rescheduling 48 hours in advance of their scheduled appointment. “No-shows” will be charged 100% of our fee.

Late for your Scheduled Appointment
If you arrive 10 minutes late or more, your appointment time will be reduced by the amount of time you were late to accommodate the next client’s scheduled appointment.

Privacy Policy

Who we are
Our website address is: https://staging.drjaimemartinez.com.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

At the moment you are paying for the services within the website, the data will be sent to Stripe for its correct processing, you can visit the Stripe Privacy Center for more information.

How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.